About CompanyCam

CompanyCam provides detailed visual records for internal tracking and customer transparency. By using the pre-built templates, you will be able to ensure that you are logging all of the information required to keep a project moving forward. 


At Weatherguard, we use CompanyCam for:

Weatherguard uses CompanyCam as a photo documentation and collaboration tool to capture, store, and share job site images. It ensures all project details are properly recorded, time-stamped, and synced with AccuLynx for seamless communication between departments.

  • Roof Inspection Photo Documentation

  • Project Syncing with Acculynx

  • Photo Documentation for Supplements

  • Social Media Content Collection

Pro Tips for CompanyCam Success

  • Use voice-to-text or comments in the app to explain photos.
  • Turn on location services to ensure proper geotagging.
  •  Tag roof sides (e.g., “North Slope”) to speed up Claim reviews.
  •  Enable notifications for your assigned jobs so you know when photos are added.

CompanyCam App Tour

Watch this short video (1:40) outlining how we use CompanyCam at Weatherguard!

Using CompanyCam

Select a stage in the process below to learn how to leverage this app.

  1.  Open the CompanyCam app.
  2.  Tap the “+” (plus) icon at the bottom.
  3. Tap “Start New Project.”
  4. Enter the exact property address (match AccuLynx formatting).
  5. Name the project using the homeowner’s first + last name (e.g., “John Smith – 123 Main St”).
  6. Confirm location services are ON.
  7. Tap “Start Project.”


✅ Tip: Spelling matters! This is how AccuLynx matches files for auto-sync.

  1. Inside the project, tap the camera icon to begin.
  2. Take clear, well-lit photos:
    • Front, back, left, and right elevations
    • Damages (hail hits, missing shingles, interior leaks)
    • Vents, flashings, soft metals
    • Final completion shots
  3. Tap “Use Photo” to upload instantly, or retake if needed.
  4. Add labels or voice notes to clarify details (e.g., “North Slope – hail damage”).

✅ You can follow a photo checklist to ensure nothing is missed.

Steps:

  1. Open the project in CompanyCam.
  2. Tap the “Checklist” tab (if your team has enabled checklists).
  3. Select the appropriate template:
    1. Example: Roof Inspection Checklist, Completion Checklist
  4. Follow the list step-by-step, taking and uploading the required photo for each item.
  5. Check off each item as you complete it.

Pro Tip: Templates help ensure you meet documentation requirements for:

    • Claims

    • Production

    • Job closeout

If you don’t see a checklist option, contact your Sales Manager to have it activated in your region.

  1. Select a photo or group of photos.
  2. Tap the label icon (🏷️).
  3. Choose or create relevant tags:
    1. Before, During, After
    2. Damage, Interior, Material Drop, Completion
  4. Save.


✅ Tip: Labels make it easier for Claims & Production to find what they need fast.

  1. Tap on any photo.
  2. Scroll down and tap “Add Comment”.
  3. Type notes or use voice-to-text.
  4. For voice memos: Tap the microphone icon to record.

  1. Go to the corresponding job in AccuLynx.
  2. Check under the “Photos” tab.
  3. Confirm the images from CompanyCam have synced.
  4. If missing, verify:
    1. The project name/address matches
    2. You have internet connection
    3. The job was already created in AccuLynx before photo capture

Before closing out the job:

  • Confirm all required photo types are present.
  • Add any missing comments or tags.
  • Notify the Claims or Production team if follow-up is needed.

Frequently Asked Questions

Do I need to create a project in CompanyCam?

Only if it wasn’t created automatically.

If your job was entered in AccuLynx, and the integration is active, CompanyCam will create a matching project for you. If not, create it manually — and make sure the address and customer name match exactly.

Are jobs in AccuLynx automatically added to CompanyCam?

Yes — if the integration is active.

When a job is created in AccuLynx, it auto-generates a project in CompanyCam (usually within minutes).

🔍 Make sure the job status is appropriate, and the address is complete.

Are photos taken in CompanyCam automatically added to AccuLynx?

Yes — with the integration set up.

Photos sync automatically if:

  • The project was created via AccuLynx OR
  • The project address and name match exactly

🧪 Always double-check AccuLynx to ensure the photos are showing before tagging any department.

Do I need to label or organize my photos?

Yes, please.

Use tags like Before, Damage, During, After, Completion. You can also leave voice notes or comments to explain what the photo shows.

Do I have to upload photos in AccuLynx too?

For system issues, contact your sales manager.

Can I take photos offline?

Yes.

CompanyCam works offline — your photos will upload automatically when you reconnect to Wi-Fi or data.

What if I don’t see my photos in AccuLynx?

Check the following:

  • Was the project created through AccuLynx?
  • Is the address spelled correctly?
  • Do your CompanyCam and AccuLynx accounts use the same email?
  • Has it been more than a few minutes?
  • Are you looking at the correct job?

Still stuck? Contact your Sales Manager or the tech/admin team.

Can I tag departments using CompanyCam?

No.

Use AccuLynx to tag departments like Claims or CSAs. CompanyCam is for visual documentation only.