Accounts Payable Inquiries
💻 Tag the Accounts Payable team in Acculynx
Commission Questions
📆 Submit requests via the Check Request Google Form before Tuesday 4 PM
The Finance Department handles a variety of critical financial tasks that support reps, crews, and the overall business.
Processes sales rep commissions and lead payments weekly. All requests must be submitted via the check request form before Tuesday 4 PM for payment that Thursday.
Manages invoices, loan repayments, rebates, and referral disbursements. Ensures all vendor payments and material invoice reconciliations are handled properly.
The department educates homeowners on what to expect throughout the claims process, including:
💡 Goal: Ensure homeowners understand the process and avoid disputes over coverage.
Maintains up-to-date records in Acculynx. Reps can view their breakdowns, memos, and payroll history directly in the Acculynx Payroll section.
Processes homeowner rebates and referral checks. This includes validating submissions and mailing payments (with typical turnaround times of 4–8 weeks).
Project Managers are paid commissions and lead bonuses weekly—only if all requirements are met and the job is paid in full.
Handling claims efficiently requires organization, proper documentation, and clear communication. Follow this workflow to ensure successful claims processing.
Check the memo attached to your payroll. If anything (like a loan) was deducted, it will be explained there. Loan deductions are taken from every check until paid off.
Check your commission breakdown in Acculynx. It provides a detailed explanation. If you still have questions, contact Accounts Payable. Note: Due to market inflation and insurance limitations, payouts may fluctuate.
If you still have questions about your commission, contact Adam Shayeb at [email protected]
Commissions and leads are processed on Thursdays. You must submit your Check Request Google Form before 4 PM on Tuesdays to be included in that week’s payroll. Late submissions will be processed the following Thursday.
Leads and fronts must be approved in Acculynx before payment. Always check for approval status before submitting a payment request.
Often when we process rebates or referrals, the jobs are already closed out, therefore, we have to split them with another job you have open.
Occasionally, jobs don’t appear on the automatic reports used for commission payouts. If this happens, email or text Accounts Payable to get it sorted out.
Deposits are issued Thursday afternoons. Depending on your bank, they may not post until Monday. If it hasn’t shown up by then, contact Accounts Payable.
In Acculynx, go to Job Menu > Commissions. You’ll also receive an email when a closeout is paid, which includes breakdown details and any deductions noted in the memo section.
From the Acculynx home page:
In order for the referral to be paid, the homeowner must be paid in full, and the homeowners they referred must have had their roof replacements completed. We will not deduct referral money from their final invoice; instead, we will send them a check when the account is paid in full.
Please make sure your homeowner emails or mails in coupons to our corporate office to be processed by our Customer Relations Manager, or you can write a note regarding the referral in the account of the homeowner who needs to be paid.
Once Weatherguard receives payment from the financing company, the job is treated as paid in full and will follow the regular commission payout schedule.
